JOB TITLE: Computer Technician Apprentice

REPORTS TO: Executive Director of Technology, Executive Director of STEM and CTE

FLSA: Exempt 

Note:  Critical features of this job are described under the headings below.  They may be subject to change at any time due to reasonable accommodation or other reasons.

POSITION PURPOSE/SUMMARY 

The Computer Technician apprentice will assist the District in obtaining maximum benefit from the educational program by assisting in the maintenance and installation of computer hardware and software. 

QUALIFICATION REQUIREMENTS 

This person should have the appropriate background or training necessary for the successful performance of the tasks assigned and shall be enrolled in the appropriate coursework. The apprentice shall have a basic understanding of computer/equipment troubleshooting and repair and of different hardware/software platforms.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

1. Troubleshoot and repair computers and peripherals.
2. Assist with installing and configuring computers and related peripherals in both stand-alone and networked environments, 
3. Assist with troubleshooting wireless connectivity issues,
4. Install and configure software on computers in any learning environment. 
5. Conduct routine, preventative maintenance of all systems. 
6. Troubleshoot and repair computers and peripherals. 
7. Assist with installing and maintaining classroom presentation technologies and associated wiring (e.g. Projectors, document cameras, smartboards).
8. Install and configure computers and related peripherals in both stand-alone and networked environments. 
9. Install and configure drivers, patches, as well as system and client software. 
10. Conduct routine, preventative maintenance of assigned systems. 
11. Escalate technology issues to building technician or mentor as appropriate

ADDITIONAL  DUTIES

1. Other duties as assigned by the supervisor. 
2. Obtain at least one supervisor-approved industry-recognized certification
3. Possess the ability to effectively communicate, verbally and in written form, with administrators, staff, and the community as needed. 

MENTAL DEMANDS 

Ability to maintain highly confidential information; communicate clearly both orally and in writing, and/or ability to reason and make appropriate decisions. Solve a variety of problems in many different situations and have strong attention to detail. 

PHYSICAL DEMANDS

While performing these duties, the apprentice is regularly required to reach, climb, bend, stand, and walk. The apprentice must occasionally lift, move, push, or pull up to 50 pounds. 

The apprentice should have good color vision, hearing, and speech capabilities. Close vision ability to look at a computer screen for long periods of time is required.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

TERMS OF EMPLOYMENT 

Employment will be on an at-will basis as arranged by the district, apprentice, and University as applicable. Daily work hours and a calendar will be determined at the start of the apprenticeship. 

EVALUATION

Performance of this job will be monitored continuously in accordance with the provisions of the Board's policy on evaluation of support staff personnel and Department of Labor apprenticeship guidelines. 

Approved: December 20, 2010, Revised: September 18, 2023